krikry Privacy Policy

01 Introduction

krikry ("the Platform", "we", "us", "our") operates the online gaming website available at krikry.club, providing cricket betting, live casino games, slots, crash games, and other entertainment products to players in Bangladesh. In operating this platform, krikry necessarily collects and processes certain personal data relating to its registered players and site visitors.

This Privacy Policy sets out in plain, formal terms what personal data krikry collects, the purposes for which that data is used, the circumstances under which it may be shared with third parties, the security measures krikry applies to protect it, and the rights available to you as a data subject. krikry is committed to handling personal data responsibly, proportionately, and in accordance with applicable data protection principles.

This policy should be read in conjunction with krikry's Terms & Conditions and Responsible Gaming Policy. All three documents together constitute the complete framework governing your relationship with krikry and the obligations krikry owes to you.

02 Data We Collect

krikry collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from trusted third-party verification providers. The categories of data we collect are described below.

2.1 Registration Data

When you create a krikry account, we collect the following information:

• Full legal name
• Date of birth (to verify you are aged 18 or above)
• Residential address (including city, district, and postal code within Bangladesh)
• Valid email address
• Mobile phone number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with responsible gaming and anti-money laundering obligations, krikry may request additional documents including:

• Government-issued photo identification (National ID Card, passport, or driving licence)
• Proof of residential address (utility bill or bank statement dated within three months)
• Proof of payment method ownership (e.g., screenshot of your bKash or Nagad account registered in your name)

2.3 Financial Transaction Data

When you deposit or withdraw funds, krikry records transaction details including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in Bangladeshi Taka, transaction timestamps, and transaction reference numbers. krikry does not store full bank account credentials or mobile banking PINs.

2.4 Gaming Activity Data

krikry automatically records data about your in-platform activity, including games played, bet amounts and outcomes, session start and end times, bonus usage, and any interactions with customer support. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.

2.5 Technical and Device Data

When you access krikry, our servers automatically collect certain technical information:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Referring URL and pages visited within the krikry platform
• Session duration and click-path data

This technical data is used for security monitoring, fraud detection, and platform performance optimisation. It does not, on its own, identify you as a named individual.

2.6 Communications Data

If you contact krikry's support team by email or live chat, we retain records of that correspondence including the content of messages and any attachments, for the purpose of resolving your enquiry and maintaining a support history.

03 How We Use Your Data

krikry uses personal data only for legitimate, clearly defined purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which your data is used are set out in the table below.

krikry will only send you marketing and promotional emails if you have actively opted in during registration or through your account settings. You may withdraw marketing consent at any time by updating your communication preferences within your account or by contacting [email protected].

04 Legal Basis for Processing

krikry processes personal data on one or more of the following legal grounds depending on the nature and purpose of the processing activity:

• Contractual necessity: Processing required to fulfil our obligations to you under the krikry Terms & Conditions — for example, processing your deposits, settling game winnings, and maintaining your account.
• Legal obligation: Processing necessary to comply with applicable legal requirements, including identity verification, anti-money laundering checks, and responsible gaming regulations.
• Legitimate interests: Processing carried out for krikry's legitimate business interests — including fraud prevention, platform security, and improving our services — where those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — such as receiving promotional communications from krikry. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing & Third Parties

krikry does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. However, in order to operate the krikry platform effectively and comply with applicable obligations, we may share your data with the following categories of third-party service providers:

5.1 Payment Processors

Transaction data is shared with payment service providers including bKash, Nagad, Rocket, Upay, and participating Bangladeshi commercial banks solely to the extent necessary to process your deposit and withdrawal requests. These providers are bound by their own privacy and data security obligations and do not receive data beyond what is required to complete the transaction.

5.2 Identity Verification Providers

To fulfil KYC obligations, krikry may share identity documents with accredited third-party verification service providers. These providers process your data strictly for identity verification purposes and are contractually prohibited from using it for any other purpose.

5.3 Game Content Providers

Game providers such as Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Spribe, and Ezugi may receive session and gameplay data necessary to deliver their game content within the krikry platform. This data is used for game delivery, RTP calculation, and dispute resolution only.

5.4 Legal and Regulatory Disclosure

krikry may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law, a valid legal process, or where krikry reasonably believes disclosure is necessary to prevent fraud, protect the safety of individuals, or enforce its Terms & Conditions.

06 Cookies & Tracking Technologies

krikry uses cookies and similar technologies on the krikry.club website. A cookie is a small text file placed on your device by a web server. Cookies help krikry provide a functional and secure experience. The types of cookies krikry uses are as follows:

• Strictly Necessary Cookies: Required for core platform functionality such as maintaining your login session, remembering your account preferences, and enabling secure navigation between pages. These cookies cannot be disabled without impairing platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how visitors use the krikry platform — such as which pages are visited most frequently and how long sessions last. This data helps krikry identify areas for improvement. No individual player is identified through analytics data.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and unusual login patterns that may indicate an attempt to compromise player accounts.

krikry does not use advertising cookies, retargeting cookies, or any cookies that track your activity across third-party websites. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to log in and use the krikry platform.

07 Data Retention

krikry retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law or regulatory obligation.

The general retention periods applied by krikry are as follows:

• Active account data: Retained for the duration of your account and for a period of five years following permanent account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping obligations.
• KYC documents: Retained for five years following account closure or the completion of the relevant verification process.
• Customer support communications: Retained for three years from the date of the last interaction, or longer if the correspondence relates to an unresolved dispute.
• Technical and device data: Typically retained for 12 months, after which it is anonymised or deleted.
• Marketing consent records: Retained for as long as you remain opted in, plus three years following any withdrawal of consent to demonstrate compliance.

On expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is used, the resulting data may be retained indefinitely for statistical and analytical purposes without identifying any individual.

08 Data Security

krikry implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data in transit between your device and krikry's servers is encrypted using current industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within krikry's systems is restricted to authorised personnel on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations.
• Regular Security Audits: krikry conducts periodic internal and external security assessments to identify and address potential vulnerabilities in its systems and processes.
• Incident Response: krikry maintains a documented data breach response procedure. In the event of a confirmed data breach that poses a risk to players, affected individuals will be notified without undue delay.

09 Your Data Rights

As a krikry player and data subject, you hold the following rights in relation to the personal data krikry processes about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". krikry will respond to all rights requests within 30 days of receipt.

• Right of Access: You may request a copy of the personal data krikry holds about you, along with information about how it is used and with whom it has been shared.
• Right to Rectification: If any personal data krikry holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your krikry account settings.
• Right to Erasure: Subject to legal and regulatory retention obligations, you may request that krikry delete personal data that is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis exists for processing.
• Right to Restriction: You may request that krikry restrict processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that krikry provide your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another service provider.
• Right to Object: You have the right to object to processing based on legitimate interests or carried out for direct marketing purposes. Where you object to direct marketing, krikry will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

10 Children's Privacy

krikry is an adults-only platform. The krikry service is strictly intended for individuals aged 18 years and above. krikry does not knowingly collect, store, or process personal data from anyone under the age of 18.

During registration, krikry requires all applicants to confirm their date of birth and agree that they are at least 18 years of age. Where krikry has reasonable grounds to believe that a registered account belongs to a person under 18, the account will be suspended immediately, all pending transactions will be cancelled, and the matter will be investigated under krikry's responsible gaming protocols.

If you are a parent or guardian and believe that your child has registered a krikry account, please contact us immediately at [email protected]. We will take prompt action to investigate and, if confirmed, close the account and return any deposited funds.

11 Third-Party Links

The krikry platform does not contain links to third-party websites or services beyond those necessary for platform operation (such as embedded game content from licensed providers). Where game content from providers such as Pragmatic Play, Evolution Gaming, or Spribe is presented within the krikry interface, those providers operate under their own privacy policies and data protection frameworks.

krikry is not responsible for the privacy practices or content of any third-party service providers whose technology is integrated into the platform. If you have concerns about how a specific game provider handles data, we encourage you to review that provider's published privacy documentation directly.

12 Policy Updates

krikry reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes to this policy will be communicated to registered players via the email address associated with your krikry account, or by way of a prominent notice displayed on the krikry.club website prior to the changes taking effect.

The "Last Updated" date displayed at the top of this document will be revised each time a new version of this policy is published. We encourage you to review this Privacy Policy periodically so that you remain informed about how krikry is protecting your data.

Your continued use of the krikry platform following the effective date of any material amendment to this policy constitutes your acknowledgement of the updated version. If you do not agree with any changes, you may request voluntary account closure by contacting [email protected].

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way krikry processes your personal data, please contact our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Requests: "Data Rights Request" or "Privacy Enquiry"
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Within 30 days for formal data rights requests; within 24–48 hours for general privacy enquiries
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

For responsible gaming concerns, self-exclusion requests, or account closure enquiries, please visit our Responsible Gaming page or include "Responsible Gaming" in the subject line of your email to ensure your message is routed to the appropriate team without delay.